BiGDUG Limited is committed to ensuring your privacy is protected. We use information in accordance with the Data Protection Act 1998.
When placing an order or using an online form on our website we need to know your name and other information such as postal address, e-mail address, telephone number and credit card details etc. We gather this information to fulfil your request and communicate with you on the matter at hand.
We use certain third parties to carry out tasks on our behalf. Activities typically involved include, delivering consignments, fulfilling orders, sending e-mails, processing credit card payments, and maintaining our customer database. These third parties have access to this information purely on the basis of conducting tasks on BiGDUG’s instructions, not for their own use. We won't disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.
We also collect information concerning your marketing preferences. We will from time to time contact you with targeted offers and information relating to product range updates but will do so in accordance with your preferences. You can opt-in and out at any time and can do so by contacting us online or for those who are logged in, editing your preferences in the ‘My Account’ section. (check what is available).
How do we use your personal data?
Where appropriate, we use your personal data:
- to provide goods and services to you or your organisation;
- for basic profiling purposes;
- to let you know about other goods and services in which you may be interested;
- to inform you about changes and improvements to this website.
If you register or place an order, you will receive email communications alerting you to news and offers. You may choose not to receive these.
Links
This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here, applies only to personal data collected by BiGDUG.
Inaccuracies and corrections
We aim to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please contact us.
Changes to this policy
The BiGDUG privacy policy may change at any time, so you may wish to check it each time you visit our website.
Cookies
There is some mystery surrounding what a cookie actually is but it in simple terms it is a piece of data stored on your computer that acts as an identifier for when you visit the site again. A link is made between you and the information you have provided to the website through the cookie. Certain advantages of cookies are that it helps keep your shopping basket separate from other users, keeps items in your basket between visits and offers an express checkout option.
It should be noted that cookies do not contain any personally identifying or financial information. The majority of web browsers automatically accept cookies; however your web browser can be altered to not accept them. If cookies are blocked it does prevent certain features of the website from working correctly.
BiGDUG uses behavioural targeting to optimise the advertising we show you so that it is as relevant as we can possibly make it. This enables us and some of our partners to show you ads based on your historical browsing on the BiGDUG site. The way that this works is that when you visit BiGDUG, a cookie will be dropped on your computer from each of our advertising partners. Anonymous information will be collected about your journey through the BiGDUG site. When browsing across other networks, if the cookie is detected, appropriate advertising containing offers from BiGDUG may be shown to you. BiGDUG operates with three retargeting partners. If you wish to review the Privacy Policies of these three partners, they can be found below:
www.criteo.com/en/privacy-policy
http://struq.com/privacy_policy.html
http://www.google.co.uk/intl/en/privacy/ads/
If you would like to opt out of receiving any behaviourally targeted advertising please follow the links below:
http://www.struq.com/consumer-opt-out/
http://www.criteo.com/en/privacy-policy/opt-out
http://www.google.com/privacy_ads.html
Alternatively the Network Advertising Initiative’s page can be used to view all active behavioural targeting cookies on your computer and an opt-out feature is available here:
http://www.networkadvertising.org/managing/opt_out.asp
Please do read through our partner’s privacy policies before opting out to ensure you understand what this means. BiGDUG cannot guarantee that once opted out from a partner’s behavioural targeting, that you will not receive any advertising from BiGDUG, only that the advertising served will not be tailored to your historical browsing of the BiGDUG site.
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